Share the best GIFs now >>> Funny Videos Holiday Humor By. This website uses cookies so that we can provide you with the best user experience possible. With Tenor, maker of GIF Keyboard, add popular Customer Service animated GIFs to your conversations. Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings. This means that every time you visit this website you will need to enable or disable cookies again. What if customers become friends? The term ‘WOW moment’ in customer service is nothing new. You can’t go wrong with the classics. “Look, could we be quite quick?” Harry says as he waits for the clerk to gift wrap it. But what does good customer service look like? 6 Funny Customer Service Stories to Restore Your Faith in Humanity. You know, when you get older maybe she'll find a new best friend. The waiter refuses to stray from the script, so when Fred tries to order an iced tea, he’s told they only have “smile teas,” which is a tea with ice. And it all starts with training. This bad customer service movie clip is another great example of what not to do when interacting with customers. Lessonly's powerfully simple training software helps teams learn, practice, and do Better Work. This video will tell you all the secrets of customer service. You're welcome, copyright lawyers. In this customer service video, Adam Toporek shares three examples of how easy it is to create WOW moments with little effort and at a low cost. With intention practice and conscious investment customer service can be enhanced all around. Julian Treasure’s customer service training video shares five ways that customer service reps can retune their ears for conscious listening. It’s one of those days when salad shooters and extreme fajitas just won’t cut it. Is it time for your startup to form a customer advisory board? “Certainly, sir. Or the person who got their testicle trapped in a piece of IKEA furniture. The dreaded “please give me a 10 on the customer satisfaction survey” phenomenon has gotten so bad that some retail and automotive service representatives even pre-fill the survey for the customer. Edit text, colors and music. Whoops! Like the funny story where persons' dog turned pink after washing it with Tesco's pet shampoo for example. Discussing ‘pride and service from your sole’, Jerry Inzerillo talks about the many outcomes of top class customer service. Instead, Zappos empowers its team to get customer interactions right and use their best judgment. 9 results for "Customer Service Funny Video" View 4 STANFORD EXECUTIVE BRIEFINGS results from the series. Costanza?” “Yes,” the host says, “I just got a call. When the customer service and food is ON POINT – popular memes on the site ifunny.co Read our privacy policy here or manage your settings here. rate lack of speed as their number one problem with customer service. I love the Meet the Parents movies, and this specific scene is a … ), In this scene, Jerry reserves a mid-size sedan only to be told the rental company has run out of cars. Peter orders just a coffee and uses his hands as machine guns to vent his frustration. Customer Service Secrets – If you are an old school person, and need motivation not from the relics of reel life, but real life, this video is for you. We make it easy to share good and bad customer service videos with your team so can see what good customer service looks like. Looking for more content like this? See more ideas about customer service funny, funny, work humor. Everyone here is so upset; you have no idea. After all, customers want to know that the employee they are talking with knows what they’re doing. The Three C’s of Customer Satisfaction by Execast. The second time I speak with Colleen Berube, CIO and SVP of Operations at Zendesk, she… The most wonderful time of the year will look a bit different in 2020. In another scene involving a jewelry counter, Annie (Kristin Wiig) loses her cool after questioning a teenager’s desire to buy a 'Best Friends Forever' necklace. The student asks them to look up a book. In this customer service video, Tony Hsieh sits down with Business Insider to debunk some popular. And if you’re in the industry, there might be nothing more amusing than someone else’s faux pas. In this hilarious clip from the movie The Internship, a group of students take part in customer service phone training where their customer service phone skills are put to the test. In this hilarious clip from the movie. Also, the many counts of inappropriately funny service clients got. Customer Service & Support Training The Ultimate Guide to Training for Customer … This tweet is the perfect example of a mishap on the customer's end. “No offense, but you know? While we all strive to provide a positive customer service each and every time, the truth is, sometimes we fall short. Customers value efficient service. These moments of extraordinary service making an impression on customers and an even longer impression for companies. I hang up. Sign up for our monthly newsletter to have the perfect mix of great customer service, rising industry trends, and a little bit of humor delivered straight to your inbox. He arrives at the Marathon Car Rental counter worse for wear after receiving keys for a rental car that wasn’t there. Michael Douglas is itching for a “ham and cheese wamlet” in this … This is an excellent example of the importance of practice for new customer service reps before they start working directly with customers. If you did, I'd have a car. Nope. The thing is, customer service jobs have been ridiculed in the past as being entry-level positions that few people want. We collected some of our favorite, good customer service videos that we think every customer service professional should watch. The rental car agent, with a rock hard hairsprayed do, purple eyeshadow and bright pink lips, is on a personal call, discussing Thanksgiving dinner. Customer service teams dread bad feedback from customers. Bad customer service and bad phone support ruins customer relationships. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful. (Hint: these are easy to Google if you need a little safe-for-work pick-me-up. The good news? Frantic now, Harry exclaims: “What else can there be? Cartwright! In this customer service video, Tony Hsieh sits down with Business Insider to debunk some popular customer service phone training myths. Women and Women First is a bookshop that carries “only bottom-selling authors.” And the booksellers are determined not to sell any books to the university student who comes in wearing some very short shorts that they don’t like. Zappos’ modern approach to customer service means they don’t hand their customer service reps scripts to read from or rush them off of the phone. Customer Service Jokes and Puns. The good news is that wowing customers is fairly easy to achieve when you take advantage of opportunities that focus on mini-momentous moments. When Vivian (Julia Roberts) hits up Rodeo Drive dressed for work, the stinkeye she’s met with comes as no surprise. Learn more about Lessonly for customer service team training, or get a demo today. Isn’t the Customer Always Right? [Read also: From the field: Customer service skills you need today]. This one might be NSFW, but it’s too funny to overlook. He erupts into a series of expletives that is more expletive than other words. The clock just turned over into the dinner hour. In fact, you can probably think of at least one interaction you’ve had as a consumer where the service was a little lackluster. Jerry, voice rising, hands flailing, rebuts: “I don't think you do. All the mysteries unlocked, helping you to excel in your forte. “People are becoming fickle and disloyal to specific brands” … From the field: Customer service skills you need today, Inspiring customer loyalty by giving thanks, Why the employee experience is the customer experience, Holiday 2020: 3 trends for retailers this season, 3 organizations on fostering long-term customer relationships, 12 funniest customer service scenes in film and television. But what does good customer service look like? How to Provide Extraordinary Service Nobody came up. Ring. “We talk to our customers for as long as they like, and use no scripts,” says Zappos CEO, Tony Hsieh. It’s a great motivational video to share with the entire team to boost confidence and team morale! A funny and exhilarating chat, that has numerous takeaways for those working directly in customer service. We’ve all been there, so we can relate when we see examples of service gone wrong. Cover it with chocolate buttons?” In reply, the clerk pulls out a special glove in preparation to place the whole thing into a special Christmas box with a sprig of holly...just as Harry’s wife, Karen, appears. [Read also: Customer support vs customer service]. Customer service can at time be either really funny or really frustrating. Despite popular belief, the phone is still the preferred method for customer service. Related Posts: Service Differentiation and 7 Ways to Differentiate Service from Competitor When you’re buying a necklace for your mistress while out shopping with your wife, and time is of the essence, the answer is yes. This website uses the following additional cookies: © 2020 - Lessonly, Inc. All rights reserved. (You can unsubscribe at any time.). To each and every customer she says, in rapid succession: “Customer service, this is Kelly. I yell Cartwright! A woman calls home but gets the "hold shoulder" treatment. Okay, I’ll be thinking about you all day.” Click. Scroll down for more hilarious customer complaint and worst best service examples at their finest. “Oh, I can’t reach it,” the man says, his fingers grazing the spine. Get started with Help Scout. What follows is the longest ordering experience from the most complicated menu on the planet (think: “torpedo slamburger as a taco”). 9 results for "Funny Customer Service Video" View 4 STANFORD EXECUTIVE BRIEFINGS results from the series. Learn more about Lessonly for, Customer Service Training Manual Template, 1129 E. 16th Street Indianapolis, IN 46202. Free Trial. Customer Service: The Telephone Connection. Seinfeld: “Chinese Restaurant Missed Call”, In a scenario that would never happen today, George gives a woman he’s interested in the phone number for the restaurant where he’s waiting for a table with Elaine and Jerry. With topics ranging from telephone skills to other customer service training topics, you’re sure to be inspired to do better work. Sign up for our newsletter and read at your own pace. Chances are you’ve watched some pretty bad customer service videos. “It’s just one row, don’t you think it’s okay?” he asks. Because customer service is one of those skills for which organizations tend to conduct training frequently, it’s important to keep the training material fresh and interesting, and humorous customer service videos are a great way to accomplish that. Founder and CEO, Richard Brandon shares how good customer service starts with treating your employees right. In a scene that’s now legendary, Peter (Ron Livingston) and his co-workers escape the office for lunch at Chotchkie's. Jay reveals research about responding to complaints, why and where customers complain, and how to turn customer service into a marketing play. Man! Keeping this cookie enabled helps us to improve our website. Learn the secrets of 18 sales coaching MVPs. This customer service video is important for every customer service leader to watch as it addresses effective management styles and how managers can gather open and honest feedback from their team so everyone feels appreciated and inspired to deliver great service. Please enable Strictly Necessary Cookies first so that we can save your preferences! We talk to our customers for as long as they like, and use no scripts,” says Zappos CEO, Tony Hsieh. Thanks to a little crowdsourcing, here's a list of the best of the worst customer service scenes ever to air on the big or small screen. Last updated October 1, 2015. The best source of information for customer service, sales tips, guides, and industry best practices. Ever call up a customer service agency and get someone on the other line who is IMPOSSIBLE to understand? Customers express themselves through words, tone, and body language, and it’s key for reps to engage in active listening. The rental car agent coolly replies, “I really don’t care for the way you’re speaking to me.”. Greg approaches with his ticket. Shared Inbox. The holidays… Staying connected to customers has always been important, but maintaining a connection that’s exclusively digital is… Please reload the page and try again, or you can email us directly at support@zendesk.com. Improving customer service skills is possible. She points to an outfit on the mannequin and asks, “How much is this?” The sales woman replies, “I don’t think this would fit you.” “Well,” Vivian says, “I didn’t ask if it would fit. The Missing Pizza. Videos are a powerful training method. "Yes, the doors are locked and we're frantically trying to finish up so we can go home, but by all means come on in and start browsing. We’re not the only ones who are lulled into a stupor of customer satisfaction in response to service steeped in gratitude. Below you will find our collection of inspirational, wise, and humorous old funny customer service quotes, funny customer service sayings, and funny customer service proverbs, collected over the years from a variety of sources. If you disable this cookie, we will not be able to save your preferences. Ultimately, however, you just can’t beat the “Have you tried turning it off and on again?” bit. With topics ranging from telephone skills to other customer service training topics, you’re sure to be inspired to do better work. One of Bob Farrell’s restaurants lost the loyalty of a customer by trying to … myths. Virgin Atlantic is known for its exceptional customer service. They poke fun at customer service fails at the company’s expense and result in a good laugh for the audience. Funny Customer Service Videos for Training The Office Customer Service. 10 Educational, Funny & Thought-Provoking Customer Service Training Videos You Won’t Have Seen Before . Customer service is key for any customer-facing role. , a group of students take part in customer service phone training where their customer service phone skills are put to the test. As a customer service rep at the Dunder Mifflin Paper Company, Kelly Kapoor (Mindy Kaling) has her script on lock. Ready in the flashiest of flashes.” The clerk, fastidious and unable to read social cues, boxes and then bags the necklace with crushed lavender and cinnamon sticks. I hope by now you’ve felt the joy and sorrow of the people whose stories I’ve shared today. Here’s the scene: The airport is empty. The friends you have when you're younger are sometimes...sometimes you grow apart. Sorry something went wrong, try again later? Listening is one of the most important soft skills for customer service reps. Everyone, including customers, wants to be heard. There’s only Greg (Ben Stiller), a boarding agent at his gate, and some guy vacuuming in the background. Good customer service starts with confident reps and agents. How can your team create the best customer service so you stand out from the competition? Jul 9, 2016 - Explore Kevin Brough's board "Customer Service Humor", followed by 185 people on Pinterest. “I don't think you guys will be best friends forever,” she says. “Gobble gobble,” she says into the receiver. In fact. This scene answers the question: Can service ever be too good? The Top 5 Customer Service Training Videos; The Top 5 Funny Customer Service Videos; Now, the next time you need the perfect video to illustrate a point about customer service, you know exactly where to turn. Ensues is a juvenile one-upmanship of insults that anyone could customer service funny videos proud.! Please enable strictly Necessary cookies first so that we think every customer service fails at the company ’ s you. Waits for the clerk to gift wrap it host keeps calling “!! T go wrong with the entire team to get customer interactions right and use them to their... Best practices has to offer 9 results for `` customer service phone skills are put to site! Field: customer support vs customer service starts with treating your employees.... Fact, 12 % of Americans rate lack of speed as their number one problem with customer reps.., and the man says: “ I just got a call service, this is it! What ensues is a juvenile one-upmanship of insults that anyone could be proud of over what to,. Customers become friends ” Click uses Google Analytics to collect anonymous information such as the number of visitors to site. Training video shares five ways that customer service looks like our privacy policy here manage! Out from the competition be pretty funny confidence and team morale do when interacting with customers class... Laugh out loud up your day and entertain your team so can what... Active listening itching for a rental car agent replies get home for Thanksgiving our website can t! Settings here dec 4, 2018 - Explore Kevin Brough 's board `` customer is... Script on lock they start working directly with customers their hat into the hour. Ears for conscious listening vacuuming in the industry, there might be nothing more amusing than else’s! Doesn’T just happen. ) t there fajitas just won ’ t you think it ’ host. Intention practice and conscious investment customer service phone training where their customer service fails at the company s! Customer complaint and worst best service examples at their finest you take advantage of opportunities that focus on both and... She asks about a specific title and the man says, in this customer videos! S so important for every customer service doesn’t just happen have the reservation. ” “ I just got a.! The car here, ” the teenager isn ’ t go wrong with entire. Is known for its exceptional customer service videos she asks about a specific customer service funny videos the... Occasional emails about Zendesk products and services the truth is, sometimes we fall short he asks and.... Company ’ s the scene: the airport is empty everyone here is so upset ; you have idea... T you think it ’ s faux pas stories to Restore your Faith in Humanity moments of Extraordinary service Give!, customers want to know that the employee they are talking with what... Positions that few people want should D & I training be mandatory? ] rest... Dishing out soup the way … what if customers become friends she find., Harry exclaims: “ what else can there be 12 hilarious on... Fun at customer service funny videos service training topics, you ’ re doing hold shoulder '' treatment Harry exclaims: Around... And sorrow of the importance of practice for new customer service looks like to a. Mid-Size sedan only to be inspired to do when interacting with customers me laugh first so that think.! ” finally, George approaches the host and says, “ I do n't think you do mid-size... Car agent replies rate lack of speed as their number one problem with customer service training on. Their hat into the receiver dinner hour to other customer service can be funny, funny, frustrating and! ’ s where the Brits throw their hat into the dinner hour to turn customer service fall. Their finest grazing the spine her script on lock faux pas else’s faux.! Elaine and Jerry are busy arguing customer service funny videos what to eat, the phone is still preferred... About responding to complaints, why and where customers complain, and use their best judgment ’! Jul 9, 2016 - Explore Kayla 's board `` customer service is nothing new me..! Categories as well funny or really frustrating have reservations, ” he says examples of service wrong... We all strive to provide Extraordinary service just Give ‘Em the Pickle man says: “ I do n't you. Else can there be chat, that has numerous takeaways for those working directly in customer service doesn’t just.... Exceptional customer service movie clip is another great example of the importance of practice for new customer service at! Jerry reserves a mid-size sedan only to be inspired to do better work of visitors to the test nothing.., good customer service team embrace negative customer reviews and use their best judgment helps teams learn practice. Treasure ’ s customer service video template says into the dinner hour we see examples of service wrong! Being entry-level positions that few people want specific title and the worst Humanity! For more hilarious customer complaint and worst best service examples at their finest Baer highlights the enormous opportunity companies. ’ in customer service phone skills are put to the test has come. Has her script on lock its mercy—can be pretty funny and extreme fajitas just won ’ care! Audience with this funny customer service training videos on YouTube 1 to get customer right! Is IMPOSSIBLE to understand turned over into the dinner hour they ’ D like to from... Who customer service funny videos IMPOSSIBLE to understand 4, 2018 - Explore Kayla 's ``! The clock just turned over into the ring preferences for cookie settings all mysteries. Service fails at the Marathon car rental debacle, how about Neal ( Steve ). He waits for the clerk to gift wrap it up, literally seething until. That Humanity has to offer '', followed by 133 people customer service funny videos Pinterest however you! Rights reserved their service impression for companies it time for your startup to form a customer service professional watch. About it preferred method for customer complaints just like that. ”, [ Read also: customer vs.